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ILS Operating Committee News

by lener, posted on September 16, 2013

Here is an update from the ILS Operating Committee with news about the Sierra migration.  For more information about any of the items in this post, please contact one of the ILS Operating Committee co-chairs:  Leslie O’Brien or Curtis Carr.

Attendees found the Sierra training on August 13-14 to be helpful, especially the sessions on Administration and Circulation.  We have several service requests open for Sierra.  If there is no response, call the Help Desk to follow up on the call and provide more information, if available.  A list of the open calls can be found at the bottom of this document.

Sierra Release 1.1.2_5 was installed on Wednesday, 9/11/13.  Hardware for the training server is on order.

Millennium Support Requests are being reviewed to make sure they are still relevant.  Curtis will contact the person who originated the call for verification before requesting that III close the ticket.  Please respond to Curtis if he sends you a call, or close or update the call yourself.

Other:

  • SQL access is available for pulling data out of Sierra, looking at data in MS Access.  Annette is working with selected CTS staff to build queries.  She will demonstrate at a future ILS meeting.
  • Circulation Notices were not working after Sierra came up, have been working since Aug 31.  SMS (Notices texting service) is not working yet.  A Service Request has been placed.
  • ITS is updating the Addison Insider website.  A notice will go out when the site is updated..
  • Keith Battleson will join the ILS operating committee.  Support for Sierra has been distributed within ITS.
  • Print templates uses Jasper software for setting up templates.  It can be found on CSDirect.  Keith and Jeremiah are assigned to support it.

SIERRA SERVICE REQUESTS OPEN AS OF 9/16/13

 

TX-60657793 3 AirPAC not working since Sierra migration 2013.09.12 Problem Open
TX-60652649 1 Change E Resource scope rule to just include resource records 2013.08.26 Configuration Open
TX-60650964 2 Global Update busy records when trying to add ERM link 2013.08.20 Problem Open
TX-60650608 1 Deleted journal holdings records not being removed from the system. 2013.08.19 Problem Open
TX-60649585 patron load stopped at name with diacritic 2013.08.15 How To/Question Open
TX-60645191 2 First time used headings and Invalid headings not showing up in Headings Reports 2013.07.31 Problem Open
TX-60645157 2 Uniform title (130 and 240) headings added in Sierra indexed differently than in Millennium. 2013.07.31 Problem Open
TX-60645014 1 Change Browse Displays to non-normalized index view. 2013.07.31 Configuration Open
TX-60643645 2 holdings screen not displaying from record number search 2013.07.26 Problem Open
TX-60643348 1 Is it possible to sort courses under an instructor’s reserves? They appear to be sorted in the order they were entered, but we would like them sorted alphabetically. 2013.07.25 How To/Question Open
TX-60602291 2 Function Delete Records is not working. 2013.07.05 Problem Open
TX-60600475 Slow webpac behavior 2013.07.01 Open
TX-60599143 1 Creating table in postgres 2013.06.26 Configuration Open
TX-60597045 2 Create Lists – items attached to a specific bib 2013.06.19 Problem Open
TX-1424952 Single Sign On (SSO): WO#211349/42506: d031313 2013.03.08 WO – Add-on Open
TX-1415519 T-Mobile SMS opt-in issue 2013.01.30 Problem Open